Peak Skin for Business vs Fresha
Fresha is the largest beauty and wellness booking platform — roughly $15B GMV, 35M appointments a month, profitable and valued at $1B+. It led with free core software for a decade, then in 2025 introduced mandatory per-seat fees (≈£14.95 solo / £9.95 per member) on top of its ~20% new-client commission and payment processing. In 2026 it launched Client Connect (a Slack/Intercom-style unified inbox) with an embedded AI Concierge that answers calls and messages 24/7 — booking, rescheduling and taking upfront payment in-conversation.
Looking for a Fresha alternative for clinics and medspas? Peak Skin for Business is purpose-built for clinics and medspas — free core software — no per-seat subscription, ever.
Why clinics and medspas choose Peak Skin for Business over Fresha
Free core software — no per-seat subscription, ever
Fair attribution: 15% (10% founding) only on genuinely platform-sourced new clients, 0% on repeats, never billed for your own clients
An AI cofounder that plans growth and recruitment — not just a booking chatbot
Ambient voice charting (AVT) and clinical notes built in via Peak Skin Connect
Scan-backed lead qualification from the consumer skin app
Built for derm and medical aesthetics, not retrofitted from hair and nails
What users like about Fresha
- Huge consumer marketplace and booking liquidity
- Payments-led economics that scale with the business
- Most AI-forward incumbent — AI Concierge handles voice + chat 24/7 inside Client Connect
- Polished, mature scheduling and POS
- Global footprint and brand recognition
Where teams outgrow Fresha
- Switched to mandatory per-seat fees in 2025 with ~1 month notice and no grandfathering
- #1 complaint is commission attribution — owners billed the 'new client' fee for clients they sourced themselves
- AI Concierge only knows Fresha's commercial data — no clinical record, evidence or scan context behind it
- No ambient voice clinical charting (AVT) for medical aesthetics
- No skin-analysis lead qualification feeding the booking agent
- Not purpose-built for dermatology / medical aesthetics records
Feature comparison
| Feature | Peak Skin | Fresha |
|---|---|---|
| Free core software (no per-seat fee) | No (since 2025) | |
| New-client commission | 15% (10% founding) | ~20% |
| Commission on repeat clients | 0% forever | 0% |
| Billed for self-sourced clients | Never | Often (disputed) |
| Online booking + marketplace demand | ||
| Integrated payments + deposits / no-show protection | ||
| Memberships & packages | Planned | |
| CRM + client SMS / email | ||
| AI receptionist / 24-7 booking agent | Voice + chat + SMS | Voice + chat (AI Concierge) |
| AI business cofounder (growth, not just chat) | ||
| Ambient voice charting (AVT) | ||
| Skin-analysis lead qualification | ||
| Built for medical aesthetics / derm | Partial |
Comparison compiled from public information and vendor materials as of 2026. Competitor names and trademarks belong to their respective owners. Details change — verify current pricing and features with each vendor.
Ready to switch from Fresha?
Purpose-built for clinics and medspas, fair by design, and powered by an AI that works for you.
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Frequently asked questions
Peak Skin for Business compared to Fresha.
Yes. Peak Skin for Business is built for clinics and medspas, and differs from Fresha on the points that matter most: Free core software — no per-seat subscription, ever; Fair attribution: 15% (10% founding) only on genuinely platform-sourced new clients, 0% on repeats, never billed for your own clients; An AI cofounder that plans growth and recruitment — not just a booking chatbot.
While Fresha all-in-one booking, payments and marketplace for beauty and wellness smbs, Peak Skin for Business is purpose-built for clinics and medspas. Free core software — no per-seat subscription, ever.
Fresha's strengths include: Huge consumer marketplace and booking liquidity; Payments-led economics that scale with the business; Most AI-forward incumbent — AI Concierge handles voice + chat 24/7 inside Client Connect.